The Fine Print
Wine Club Membership Details
• Wine may only be purchased by and delivered to persons who are 21 years of age or older. By joining the Wine Club, you validate that you and the person who receives your wine are of age.
• Benefits are non-transferable.
• Memberships are billed on the first day of the shipment month.
• Members receive two (2) shipments per year; mid April and mid November.
• We urge will-call members to pick up their shipments within the shipment month.
• Due to limited quantities, shipment-specific wines are only guaranteed during that shipment month. If the wine is no longer available by the time of pick-up, we will replace it with wine of equal value.
• When your wine is delivered, it must be signed for by someone 21 years or older. Many people choose to have wine delivered to their business address to be certain that someone 21+ is available to sign for the package.
• UPS will attempt to deliver packaged containing alcohol three (3) times before sending it back to VinoShipper, our permit-holding partner for shipping to the states to which we ship.
• If a package returns, please contact the Wine Club directly at 828.581.WINE. A re-shipping fee will be applied to all orders that are re-shipped.
Cancelling Your Membership
• The Wine Club is a subscription and will continue until you cancel your membership with us. The membership minimum commitment is two (2) shipments. Memberships may be cancelled after two (2) shipments.
• Memberships are billed on the first day of the shipment month. Any cancellations must be processed before the first of the shipment month [November and April] to avoid being charged for the next shipment. Shipments processed prior to the cancellation are nonrefundable, even if not yet received.
• You may cancel your membership after one year subscription by calling the Wine Club directly at 828.581.9463 or by using the 'contact us' form here.
• Once the membership is cancelled, the shipments and benefits will end.
Wine Club Memberships are void where prohibited.
We reserve the right to change or amend the Wine Club at any time.
Please call the winery at 828.581.WINE to learn more about gift memberships.